Terms of service

Welcome to Seraphim Garments. These Terms of Service (“Terms”) govern your use of our website, products, and services (“Services”) offered by Seraphim Garments, a subsidiary of Seraphim Studios Entertainment LLC. By purchasing from or interacting with our brand, you agree to be bound by these Terms.

1. General Conditions

Seraphim Garments reserves the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and continued use of our Services constitutes acceptance of those changes.

2. Product Information

We make every effort to display our products as accurately as possible, including colors, textures, and descriptions. However, we cannot guarantee that your device’s display of colors will be accurate. All products are subject to availability, and we reserve the right to discontinue or alter items at any time.

3. Pricing & Payment

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.
All payments must be made at the time of purchase through our authorized payment processors.

4. Shipping & Delivery

We aim to process and ship orders promptly. However, delays may occur due to high demand, pre-order timelines, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. Seraphim Garments is not liable for lost shipments due to incorrect addresses.

5. Refund Policy

We do not accept returns. However, refunds may be granted if an item arrives damaged, defective, or incorrect, as outlined in our Refund Policy.
To be eligible, you must contact support@seraphimgarments.com within 3 days of delivery with photo documentation and your order number.

6. Intellectual Property

All content on our site—including designs, logos, text, images, and graphics—is the property of Seraphim Garments and Seraphim Studios Entertainment and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute our content without prior written permission.

7. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which outlines how your information is collected, used, and protected.

8. User Conduct

By using our Services, you agree not to:

  • Violate any applicable laws or regulations

  • Transmit harmful code, spam, or disruptive content

  • Impersonate others or misrepresent your identity

  • Infringe upon our intellectual property or the rights of others

9. Limitation of Liability

To the fullest extent permitted by law, Seraphim Garments and Seraphim Studios Entertainment shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased.