Shipping policy

Thank you for shopping with Seraphim Garments. Each item is created with intention and care, and we appreciate your patience as we fulfill your order. The following outlines our shipping process and timelines.

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Processing Time

All orders are processed in the order they are received. Please allow up to 5–7 business days for order processing before shipping. Processing time may vary during high-demand periods, product drops, or pre-order campaigns.

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Shipping Timeline

Once your order is processed, please allow up to 2–4 weeks for delivery. While many orders arrive sooner, our pieces are often produced in limited quantities, and we prioritize quality over speed.

⏳ Estimated Delivery Window: 2 to 4 weeks (after processing)
🛠️ This timeline accounts for production, fulfillment, and carrier shipping times.

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Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking number to update.

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Shipping Carriers

We primarily ship through trusted carriers such as USPS, UPS, FEDEX, or DHL, depending on the destination and service selected.

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Incorrect Addresses

Please double-check your shipping address before completing your order. Seraphim Garments is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.

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Lost or Delayed Shipments

If your order appears to be delayed or lost in transit, please contact us at support@seraphimgarments.com. While shipping times may vary depending on region and carrier, we will work with you to track your package and resolve the issue as best we can.

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International Shipping

We currently do offer international shipping. If international, shipping timelines may extend beyond the 2–4 week window depending on customs and regional carrier policies.